b77b Privacy Policy — Your Data, Your Rights

This Privacy Policy ("Policy") describes how b77b ("b77b", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "User", "Player") who access or use the b77b website, mobile interface, and associated services available at b77b.io and its related domains (collectively, the "Platform").

b77b operates as an international online betting and casino platform serving players in Bangladesh and other markets. We take our data protection obligations seriously and are committed to handling all personal information with transparency, integrity, and appropriate technical safeguards.

This Policy applies to all personal data processed by b77b in connection with your use of the Platform, regardless of whether you are a registered account holder, a visitor who has not yet registered, or a former player whose account has been closed. By accessing or using the Platform, you acknowledge that you have read and understood this Policy in full.

This Policy should be read alongside b77b's Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference and available on this site.

b77b collects the following categories of personal data, depending on your interaction with the Platform:

b77b collects personal data through the following methods:

• Direct Collection: Data you provide voluntarily when registering an account, completing identity verification, making a deposit or withdrawal, contacting customer support, or opting into promotional communications.
• Automated Collection: Technical and usage data collected automatically when you access the Platform, via server logs, session tracking, and analytical tools. This data is collected regardless of whether you hold a registered account.
• Cookies and Similar Technologies: b77b uses cookies, pixel tags, and local storage objects to recognise returning users, maintain session state, deliver personalised content, and measure platform performance. See Section 7 for full details.
• Third-Party Sources: In limited circumstances, b77b may receive data about you from third-party identity verification providers, payment processors, or fraud detection services in order to verify your identity, process transactions, or assess risk.
• KYC Providers: Where b77b engages a third-party Know Your Customer (KYC) service to verify the authenticity of identity documents submitted by players, that provider may return verification results and associated data to b77b.

b77b uses your personal data for the following purposes:

• Account Management: To register and maintain your b77b account, authenticate your identity at login, and provide you with access to the full range of Platform features.
• Transaction Processing: To process deposits made via bKash, Nagad, Rocket, Upay, SureCash, bank transfer, Visa, or Mastercard, and to facilitate withdrawals to your registered payment method.
• Identity Verification and KYC: To comply with our obligations to verify player identity before processing withdrawals and to prevent underage gambling, fraud, and money laundering.
• Customer Support: To respond to your queries, complaints, and support requests in a timely and effective manner.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling, to enforce deposit limits and self-exclusion orders, and to provide appropriate support where required.
• Platform Improvement: To analyse usage data and identify opportunities to improve the performance, reliability, and user experience of the b77b Platform.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, bonus abuse, account takeovers, and other prohibited conduct as defined in our Terms & Conditions.
• Legal and Regulatory Compliance: To meet our obligations under applicable anti-money laundering regulations and to respond to lawful requests from relevant authorities.
• Marketing Communications: To send you promotional offers, bonus notifications, and seasonal promotions (such as BPL cricket season or Eid special offers) where you have opted in to receive such communications. You may opt out at any time.
• Personalisation: To display content, game recommendations, and promotional offers that are relevant to your betting and gaming preferences and history on the Platform.

b77b will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or having a clear legal basis to do so.

b77b processes your personal data on the basis of one or more of the following legal grounds, depending on the nature of the processing activity:

• Contractual Necessity: Processing that is necessary to perform the contract between you and b77b — that is, to operate your account, accept bets, process deposits and withdrawals, and deliver the services you have signed up for.
• Legitimate Interests: Processing that is necessary for b77b's legitimate business interests, including fraud prevention, platform security, business analytics, and responsible gaming monitoring — provided that such interests are not overridden by your own rights and interests.
• Legal Obligation: Processing that is required for b77b to comply with applicable laws and regulations, including anti-money laundering obligations, identity verification requirements, and responses to lawful authority requests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and for the use of non-essential cookies. Where consent is the basis for processing, you have the right to withdraw it at any time without affecting the lawfulness of prior processing.

b77b does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing purposes. We share your personal data only in the following limited circumstances, and only to the extent necessary for each purpose:

• Payment Processors: Financial data necessary to process your deposits and withdrawals is shared with your chosen payment provider (e.g., bKash, Nagad, Rocket, Upay, SureCash, or a participating bank). These providers act as independent data controllers in respect of their own services and are bound by their own privacy policies.
• Identity Verification Providers: Where required for KYC compliance, identity data and verification documents may be shared with a third-party identity verification service. These providers process data solely on b77b's instructions and under strict confidentiality obligations.
• Game Providers: Technical session data (such as player ID, stake, and game result) is shared with certified third-party game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe — to facilitate game delivery and calculate outcomes. These providers do not receive your identity or financial data.
• Fraud and Security Providers: Technical and usage data may be shared with fraud detection and cybersecurity service providers to protect the integrity of the Platform and prevent unauthorised access.
• Legal and Regulatory Authorities: b77b will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by a lawful order, legal process, or applicable regulation. We will notify you of such disclosure where legally permitted to do so.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of b77b's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer in advance via the email address registered to your account.

b77b uses cookies and similar tracking technologies on the Platform to deliver a functional, personalised, and secure user experience. A cookie is a small text file stored on your device when you visit a website. The following categories of cookies are used on the b77b Platform:

You may manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies will affect your ability to log in and use the Platform. Instructions for managing cookies in popular browsers are available through the browser's help documentation. b77b does not respond to browser "Do Not Track" signals at this time.

b77b applies a layered approach to data security, combining technical, organisational, and procedural safeguards to protect your personal data against unauthorised access, loss, destruction, or alteration. Our security measures include, but are not limited to:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and b77b's servers is encrypted using industry-standard SSL/TLS protocols, ensuring that your login credentials, personal information, and financial data cannot be intercepted in transit.
• Secure Data Storage: Personal data is stored on access-controlled servers with restricted physical and logical access. Financial transaction data processed by our payment partners is handled in PCI-DSS compliant environments and is not stored on b77b's own servers.
• Access Controls: Access to personal data within b77b's systems is restricted to authorised personnel on a need-to-know basis. Staff with access to player data are bound by confidentiality obligations.
• Two-Factor Authentication: b77b supports two-factor authentication (2FA) for player accounts. We strongly recommend enabling 2FA to add an additional layer of protection to your account.
• Intrusion Detection and Monitoring: b77b employs real-time monitoring systems to detect and respond to suspicious activity, potential data breaches, and unauthorised access attempts.
• Regular Security Audits: b77b conducts periodic security assessments to identify and address potential vulnerabilities in its systems and infrastructure.

While b77b takes all reasonable steps to protect your personal data, no internet-based service can guarantee absolute security. You are also responsible for maintaining the security of your own account credentials. If you suspect that your account has been compromised, you must notify b77b immediately at [email protected].

b77b retains personal data only for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law and regulatory obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be associated with an identifiable individual. Anonymised data may be retained indefinitely for statistical and analytical purposes without further restriction.

As a data subject, you have the following rights in respect of your personal data held by b77b. b77b will respond to all valid rights requests within 7 business days of receipt. Requests may be submitted to [email protected] with the subject line "Data Rights Request".

• Right of Access: You have the right to request a copy of all personal data that b77b holds about you, along with information about how it is being used.
• Right to Rectification: If any personal data held by b77b is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to Erasure: You have the right to request that b77b delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to b77b's legal obligations to retain certain data.
• Right to Restriction of Processing: You have the right to request that b77b restrict the processing of your personal data in certain circumstances , such as while a rectification request is being assessed or where you have objected to processing based on legitimate interests.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another controller where technically feasible.
• Right to Object: You have the right to object at any time to the processing of your personal data where that processing is based on b77b's legitimate interests, including profiling for marketing purposes. Where you object to marketing processing, b77b will cease such processing immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

b77b will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may be applied. If b77b is unable to fulfil a request — for example, because doing so would conflict with a legal retention obligation — we will explain the reason in writing.

The b77b Platform is strictly intended for adults aged 21 years and above. b77b does not knowingly collect personal data from individuals under the age of 21. Registration on the Platform requires users to confirm that they meet the minimum age requirement at the time of account creation.

As part of its Know Your Customer (KYC) procedures, b77b verifies the age of players prior to processing withdrawal requests. Where b77b discovers or has reasonable grounds to suspect that a registered account belongs to a person under the age of 21, the account will be immediately suspended, all pending transactions will be frozen, and the matter will be investigated. Any funds deposited by a verified underage user will be handled in accordance with b77b's Terms & Conditions.

If any personal data of a person under the age of 21 has been collected by b77b without verified parental or guardian consent, b77b will delete such data as promptly as possible upon becoming aware of the situation.

b77b operates as an international platform. As a result, personal data collected from players in Bangladesh may be transferred to, stored in, or processed in countries other than Bangladesh. Such transfers may occur when data is processed by third-party service providers whose infrastructure is located outside Bangladesh, including payment processors, cloud hosting providers, identity verification services, and game studios.

Where personal data is transferred outside Bangladesh, b77b takes steps to ensure that an appropriate level of data protection is maintained. These steps may include:

• Entering into data processing agreements with third-party processors that incorporate standard contractual clauses or equivalent data protection obligations.
• Transferring data only to countries or organisations that maintain data protection standards considered adequate in the context of the services being provided.
• Applying encryption and access controls to personal data during transit and at rest, regardless of the jurisdiction in which it is stored.

By using the b77b Platform, you acknowledge that your personal data may be transferred, stored, and processed in jurisdictions outside Bangladesh. b77b will always endeavour to ensure that any such transfer is subject to appropriate safeguards consistent with this Policy.

b77b reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, our business practices, or the services we offer. All changes will be published on this page with a revised "Last Updated" date at the top of the document.

Where a change is material — meaning it significantly affects the way b77b processes your personal data or the rights available to you — b77b will notify registered players via the email address associated with their account at least 14 days before the change takes effect. Continued use of the Platform after the effective date of a revised Policy constitutes your acceptance of the updated terms.

b77b encourages all players to review this Privacy Policy periodically to stay informed about how their personal data is being protected. Previous versions of this Policy are available upon request by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or the way b77b handles your personal data, please contact our support team using the details below. b77b is committed to responding to all data-related inquiries within 7 business days (Bangladesh Standard Time, UTC+6).

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, including Bangladesh public holidays
• Subject Line for Data Requests: Please use "Privacy Policy Inquiry" or "Data Rights Request" as your email subject line to ensure your message is directed to the appropriate team.
• Response Language: All data inquiries will be handled in English.

When submitting a data inquiry, please include your registered username and the email address associated with your b77b account so that we can locate your records and respond accurately. b77b will never ask for your account password, full payment card number, or mobile wallet PIN in any support communication. If you receive a message purporting to be from b77b that requests such information, please disregard it and report it to our support team immediately.